Accessibility Statement

This Accessibility Statement applies to CHY International, a trading name of CHY Investment Ltd (Company Number 11140105), registered in England and Wales.

At CHY International, we believe everyone should be able to access information about our services with confidence and ease.

We are committed to making our website as accessible, inclusive and user-friendly as reasonably possible for all visitors, regardless of ability, technology or browsing method.

We continually review our website to improve accessibility and usability in line with recognised good practice.

We are committed to providing a website that:

  • Is easy to navigate.
  • Presents information clearly.
  • Supports a wide range of users and devices.
  • Continually improves accessibility over time.
  • Seeks to remove unnecessary barriers to accessing information.

Accessibility is an ongoing process, and we are committed to making improvements as technology and standards evolve.

Where reasonably practicable, we aim to align our website with the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the internationally recognised standard for digital accessibility.

These guidelines are designed to make web content more accessible for people with disabilities while improving usability for all visitors.

Our website is designed with accessibility in mind and may include features such as:

  • Clear and consistent navigation.
  • Logical page structure and headings.
  • Readable typography.
  • Sufficient colour contrast for text and key interface elements.
  • Responsive layouts for desktop, tablet and mobile devices.
  • Keyboard-accessible navigation where reasonably practicable.
  • Descriptive page titles and metadata.
  • Alternative text for meaningful images where appropriate.
  • Clearly labelled forms and input fields.
  • Descriptive links that explain their destination or purpose.

As we continue to develop our website, additional accessibility enhancements may be introduced.

Our website is designed to work with current versions of major web browsers, including:

  • Google Chrome
  • Microsoft Edge
  • Safari
  • Mozilla Firefox

It is also intended to function across a range of devices, including desktop computers, laptops, tablets and smartphones.

We aim to ensure that our website can be used alongside commonly available assistive technologies, including:

  • Screen readers
  • Screen magnification software
  • Voice recognition software
  • Keyboard-only navigation
  • Mobile accessibility features

Whilst we strive for compatibility, individual user experiences may vary depending on the software, browser and device being used.

Accessibility is not a one-time project.

We regularly review our website and consider opportunities to improve:

  • Navigation
  • Readability
  • Page layouts
  • Content structure
  • Form usability
  • Mobile experience
  • Technical accessibility

Feedback from visitors plays an important role in helping us identify areas for improvement.

Some areas of our website may contain content or services provided by third parties, including:

  • Interactive maps
  • Embedded videos
  • External websites
  • Property brochures
  • Downloadable documents
  • Third-party enquiry forms

Whilst we encourage our providers to maintain accessible services, we cannot guarantee the accessibility of content that is outside our direct control.

If you experience difficulty accessing any information on our website, we will make reasonable efforts to provide the information in an alternative format where practical.

This may include:

  • Accessible digital documents
  • Plain text versions
  • Large-print versions (where available)
  • Alternative communication methods

Requests will be considered on a case-by-case basis.

If you encounter an accessibility issue while using our website, we encourage you to let us know.

Please include:

  • The page or URL where the issue occurred.
  • A description of the issue.
  • The device and browser you were using (if known).
  • Any assistive technology being used (if applicable).

Your feedback helps us improve the experience for all users.

If you have any questions, suggestions or accessibility requests, please contact us:

CHY International

A trading name of CHY Investment Ltd

Company Number: 11140105

Email: info@chyintl.com

Address: Single Business Tower, 35th Floor, Office Suites 3501–3506

Business Bay, Dubai, United Arab Emirates

We aim to acknowledge accessibility enquiries within five (5) business days and will make reasonable efforts to provide a timely response.

This Accessibility Statement will be reviewed periodically to reflect improvements to our website, changes in recognised accessibility standards and developments in technology.

The latest version will always be published on this page together with the updated effective date.

Related Policies

Please also refer to our:

Our Accessibility Commitment

At CHY International, we believe that access to clear, reliable property information should be available to everyone.

We are committed to creating a website that is welcoming, inclusive and continually improving. While accessibility is an ongoing journey, we will continue to review our website, listen to feedback and make practical improvements wherever possible to ensure that every visitor can access our content with confidence and ease.