Regulatory Status & Business Model

This Regulatory Status & Business Model statement applies to CHY International, a trading name of CHY Investment Ltd (Company Number 11140105), registered in England and Wales.

We believe transparency is fundamental to building long-term relationships.

This page explains who we are, how we operate, the services we provide, and the principles that guide our business.

Our aim is to ensure every client clearly understands our role before engaging with us.

CHY International is the trading name of CHY Investment Ltd, a company registered in England and Wales.

Legal Entity

CHY Investment Ltd

Company Number: 11140105

Registered in England & Wales

CHY International operates as an independent property advisory specialising in the United Arab Emirates.

We provide independent guidance, market research and strategic property advice for international investors, business owners, families and private clients considering UAE real estate.

Our mission is simple:

To help clients make better property decisions through independent guidance, balanced research and transparent advice.

We believe informed clients make better long-term decisions.

Rather than focusing solely on selling property, we seek to educate, explain and provide objective insight into the UAE property market.

CHY International operates as an independent advisory business.

Our role is to:

  • Understand your objectives.
  • Research suitable opportunities.
  • Explain market dynamics.
  • Compare available options.
  • Highlight both opportunities and risks.
  • Support informed decision-making.
  • Introduce appropriate professionals where required.

We believe our responsibility is to help clients make decisions with confidence, not to pressure them into making one.

Our recommendations are based on:

  • Your objectives
  • Your investment strategy
  • Market conditions
  • Independent research
  • Available market information
  • Developer track record
  • Community fundamentals
  • Long-term suitability

No single property is suitable for every investor.

Accordingly, our advice is tailored to each client’s circumstances wherever possible.

We are committed to maintaining an independent and balanced approach.

Where appropriate, we compare:

  • Multiple developers
  • Multiple communities
  • Different payment plans
  • Various investment strategies
  • Alternative property types

We seek to present both advantages and potential risks so that clients can make informed decisions.

Our services may include:

  • UAE Property Investment Advisory
  • Off-Plan Property Advisory
  • Ready Property Guidance
  • Market Research
  • Investment Assessments
  • Developer Comparisons
  • Community Analysis
  • Relocation Guidance
  • Golden Visa Information
  • Portfolio Discussions
  • Introductions to professional advisers

The availability of services may vary depending on the client’s location and circumstances.

Our role is advisory.

Unless expressly agreed in writing, we do not:

  • Act as your legal adviser.
  • Provide tax advice.
  • Provide financial planning.
  • Offer regulated investment advice.
  • Provide mortgage advice.
  • Act as your accountant.

Where specialist advice is required, we recommend consulting appropriately qualified professionals.

To support our clients, we may introduce trusted third-party professionals, including:

  • Licensed real estate brokers
  • Property developers
  • Solicitors
  • Banks
  • Mortgage providers
  • Tax advisers
  • Relocation specialists
  • Valuation professionals

These organisations operate independently of CHY International and remain responsible for the services they provide.

Depending on the nature of the engagement, CHY International may receive remuneration through one or more of the following:

  • Advisory fees agreed directly with clients.
  • Referral fees from approved professional service providers, where permitted.
  • Marketing or introduction fees from developers or partners, where applicable.

Where a payment or commercial arrangement could reasonably influence a recommendation, we are committed to being transparent about its existence.

Our objective is to ensure that clients understand how we are compensated and can make informed decisions with confidence.

  1. Conflicts of Interest

We recognise that conflicts of interest can arise in the property industry.

Where we identify an actual or potential conflict that could materially affect our objectivity, we will:

  • Assess the circumstances.
  • Take appropriate steps to manage the conflict.
  • Disclose material conflicts where appropriate.
  • Decline to act where a conflict cannot be managed fairly.

Maintaining trust is more important than completing a transaction.

CHY International operates as an independent property advisory.

Unless expressly stated otherwise, we are not:

  • A regulated investment adviser.
  • A financial institution.
  • A bank.
  • A mortgage lender.
  • A law firm.
  • A tax advisory practice.
  • A wealth management firm.

Any services requiring regulated professional advice should be obtained from appropriately authorised professionals.

We are committed to operating responsibly and ethically.

Our business is supported by policies covering:

  • Privacy
  • Confidentiality
  • Anti-Money Laundering (AML)
  • Know Your Customer (KYC)
  • Complaints Handling
  • Information Security
  • Independent Advice
  • Data Protection

These policies form part of our Trust Centre.

Our business is guided by principles of:

  • Integrity
  • Transparency
  • Independence
  • Professionalism
  • Confidentiality
  • Accountability
  • Continuous improvement

These principles underpin every client engagement.

We encourage clients to:

  • Provide accurate information.
  • Conduct appropriate due diligence.
  • Obtain independent legal advice.
  • Obtain independent tax advice.
  • Obtain independent financial advice where appropriate.
  • Carefully review all contractual documentation before committing to a transaction.

Property purchases should never be based solely on website content or marketing material.

Clients choose CHY International because they value:

  • Independent thinking
  • Balanced market analysis
  • Honest conversations
  • Research-led guidance
  • Transparent communication
  • Long-term relationships
  • Professional discretion

Our objective is not simply to help clients buy property.

It is to help them make better decisions.

We may update this Regulatory Status & Business Model statement from time to time to reflect changes in our business, legal requirements or industry best practice.

The latest version will always be published on this page.

If you have any questions regarding this statement, please contact:

CHY International

A trading name of CHY Investment Ltd

Company Number: 11140105

Email: info@chyintl.com

Address: Single Business Tower, 35th Floor, Office Suites 3501–3506

Business Bay, Dubai, United Arab Emirates

Related Policies

Please also refer to our:

Our Commitment

At CHY International, we believe transparency is not simply about complying with legal requirements, it is about helping clients understand who they are working with and how decisions are made.

We aim to build lasting relationships by communicating openly, acting with integrity, and providing guidance that is informed, balanced and aligned with each client’s objectives. Trust is earned through consistency, and this commitment underpins every aspect of our business.