Anti-Money Laundering (AML) & Know Your Customer (KYC) Policy

This Anti-Money Laundering (AML) & Know Your Customer (KYC) Policy applies to CHY International, a trading name of CHY Investment Ltd (Company Number 11140105), registered in England and Wales. 

CHY International is committed to conducting business ethically, responsibly and in compliance with applicable anti-money laundering, counter-terrorist financing and financial crime legislation. 

Although CHY International operates as an independent property advisory, we recognise our responsibility to help prevent financial crime and to work with reputable clients, partners and professional advisers. 

This policy explains the principles that guide our approach to client identification, due diligence and financial crime prevention.

We are committed to: 

  • Acting with integrity and professionalism.  
  • Conducting business only with legitimate clients and counterparties.  
  • Applying appropriate due diligence where required.  
  • Supporting the prevention of money laundering, terrorist financing, fraud and other financial crimes.  
  • Cooperating with relevant legal and regulatory authorities where required by law.  

We expect the same high standards from our employees, advisers and business partners. 

The purpose of our AML and KYC procedures is to: 

  • Verify the identity of clients where appropriate.  
  • Understand the nature of a client’s intended transaction.  
  • Assess potential financial crime risks.  
  • Comply with applicable legal obligations.  
  • Protect our clients and business from misuse.  

These procedures are designed to support legitimate business while maintaining an efficient client experience. 

We apply a proportionate, risk-based approach to client due diligence. 

The level of verification required may vary depending on factors such as: 

  • Transaction value.  
  • Client profile.  
  • Geographic location.  
  • Ownership structure.  
  • Source of funds.  
  • Nature of the proposed transaction.  
  • Applicable legal or regulatory requirements.  

Higher-risk situations may require enhanced due diligence before we are able to proceed. 

Where appropriate, we may request information to verify a client’s identity before providing certain advisory services or facilitating introductions. 

Information requested may include: 

Individuals 

  • Passport or national identity card  
  • Proof of residential address  
  • Contact details  
  • Nationality  
  • Date of birth (where required)  

Corporate Clients 

  • Certificate of Incorporation  
  • Company registration details  
  • Registered office address  
  • Details of directors  
  • Details of authorised signatories  
  • Ownership structure  
  • Ultimate Beneficial Owners (UBOs), where appropriate  

The level of information requested will depend on the nature of the engagement. 

Where appropriate, we may request information regarding the source of funds used for a proposed property purchase or transaction. 

Examples may include: 

  • Employment income  
  • Business income  
  • Investment proceeds  
  • Savings  
  • Property sale proceeds  
  • Inheritance  
  • Other legitimate sources  

Our purpose is to understand the origin of funds supporting a transaction and to identify any potential concerns. 

In higher-risk situations, or where appropriate, we may also request information regarding a client’s overall source of wealth. 

Examples may include: 

  • Business ownership  
  • Investments  
  • Employment history  
  • Property ownership  
  • Inheritance  
  • Other lawful sources of accumulated wealth  

Enhanced due diligence may be undertaken where a higher level of risk is identified. 

This may include situations involving: 

  • Politically Exposed Persons (PEPs)  
  • Complex ownership structures  
  • High-value transactions  
  • Higher-risk jurisdictions  
  • Sanctions considerations  
  • Unusual transaction patterns  

Additional documentation may be requested before we continue with an engagement. 

Where appropriate, we may carry out checks against publicly available sanctions lists and other relevant sources to help identify potential financial crime risks. 

If concerns arise, we may: 

  • Request further information.  
  • Delay an introduction or engagement.  
  • Decline to proceed.  
  • Comply with any applicable legal reporting obligations.  

If a client declines to provide information reasonably required for our due diligence procedures, we may be unable to continue with our services or facilitate introductions. 

This decision helps us maintain the integrity of our business and comply with applicable legal obligations. 

Information collected as part of our AML and KYC procedures is handled confidentially and in accordance with our: 

  • Privacy Policy  
  • Confidentiality Policy  

Information will only be disclosed where: 

  • Required by law.  
  • Necessary to comply with regulatory obligations.  
  • Authorised by the client.  
  • Required to protect legal rights.  

Where applicable, records relating to identity verification and due diligence may be retained for an appropriate period to: 

  • Comply with legal obligations.  
  • Support regulatory requirements.  
  • Maintain appropriate business records.  
  • Resolve disputes.  

Records are stored securely and access is restricted to authorised personnel. 

Where appropriate, we may work alongside: 

  • Solicitors  
  • Licensed real estate brokers  
  • Property developers  
  • Banks  
  • Mortgage providers  
  • Accountants  
  • Tax advisers  
  • Compliance professionals  

These organisations remain independently responsible for their own AML and KYC obligations. 

CHY International reserves the right to decline or discontinue an engagement where we reasonably believe that: 

  • Due diligence requirements cannot be satisfied.  
  • Information provided is misleading or inaccurate.  
  • There are concerns regarding financial crime.  
  • Continuing the engagement would expose our business or clients to unacceptable risk.  
  • We are required to do so by law.  

We are committed to maintaining awareness of financial crime risks within our business. 

Where appropriate, team members involved in client engagement are expected to understand: 

  • The importance of client due diligence.  
  • Financial crime indicators.  
  • Escalation procedures.  
  • Confidential handling of information.  
  • Ethical business conduct.  

This policy will be reviewed periodically to reflect: 

  • Changes in legislation.  
  • Regulatory developments.  
  • Industry best practice.  
  • Changes to our business operations.  

If you have any questions regarding this AML & KYC Policy, please contact: 

CHY International 

A trading name of CHY Investment Ltd 

Company Number: 11140105 

Email: info@chyintl.com 

Address: Single Business Tower, 35th Floor, Office Suites 3501–3506
Business Bay, Dubai, United Arab Emirates 

Related Policies

Please also refer to our: 

Our Compliance Commitment 

CHY International is committed to conducting business responsibly and with integrity. We believe effective due diligence is an important part of protecting our clients, our partners and the wider property market from financial crime. 

Our approach is practical, proportionate and risk-based. We seek to balance a professional client experience with appropriate safeguards, recognising that responsible business practices help build long-term trust and confidence.