Privacy Policy
This Privacy Policy applies to CHY International, a trading name of CHY Investment Ltd (Company Number 11140105), registered in England and Wales.
CHY International (“CHY International“, “we“, “our“, or “us“) respects your privacy and is committed to protecting your personal information.
CHY International is a trading name of CHY Investment Ltd, a company registered in England and Wales.
Legal Entity
CHY Investment Ltd
Company Number: 11140105
Registered in England and Wales.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request information or use our services.
CHY International is an independent UAE property advisory specialising in helping international investors, families and businesses make informed property decisions across the United Arab Emirates.
Our services include:
- UAE Property Advisory
- Property Acquisition Support
- Developer Comparisons
- Market Research
- Relocation Advisory
- Golden Visa Guidance
- Investment Insights
We are not a financial adviser, mortgage provider or legal practice unless expressly stated.
Depending on how you interact with us, we may collect:
Personal Information
- Full name
- Email address
- Telephone number
- Country of residence
- Preferred language
Property Enquiry Information
- Budget
- Preferred location
- Property type
- Investment objectives
- Purchase timeframe
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage
- Cookies
Communications
If you contact us, we may retain copies of:
- Emails
- Website enquiries
- Consultation notes
- Live chat messages
- Telephone call notes
We only collect information that is necessary to provide our services.
Your information may be used to:
- Respond to enquiries
- Arrange consultations
- Recommend suitable properties
- Provide market insights
- Send requested brochures
- Improve our website
- Comply with legal obligations
- Prevent fraud
- Maintain security
We do not sell your personal information.
Where applicable under UK GDPR and other privacy laws, we process your information because:
- You have provided consent.
- It is necessary to perform a contract.
- It is required to comply with legal obligations.
It is in our legitimate business interests
If you choose to receive updates from CHY International, we may send:
- Market reports
- Investment insights
- Property opportunities
- Company updates
You may unsubscribe at any time using the link contained within our emails or by contacting us directly.
We treat your information confidentially.
Where necessary, we may share information with:
- Approved UAE property developers
- Legal advisers
- Mortgage providers (only with your permission)
- Professional consultants
- Technology providers
- Regulatory authorities where legally required
We never sell personal information to third parties.
As an international advisory business, your information may be securely processed in the United Kingdom, the United Arab Emirates or other jurisdictions where our trusted service providers operate.
Where personal information is transferred internationally, appropriate safeguards are implemented to protect your information.
We use appropriate technical and organisational measures designed to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
No internet transmission is ever completely secure, but we continually review our security practices.
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or anonymised
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with the relevant supervisory authority
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Understand website usage
- Improve performance
- Remember preferences
- Analyse visitor behaviour
You may manage cookie preferences through your browser settings.
Please also refer to our separate Cookie Policy.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
Our website and services are intended for adults.
We do not knowingly collect personal information from individuals under the age of 18.
We may update this Privacy Policy from time to time.
The latest version will always be published on this page with the updated effective date.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
CHY International
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
CHY International
A trading name of CHY Investment Ltd
Company Number: 11140105
Email: info@chyintl.com
Address: Single Business Tower, 35th Floor, Office Suites 3501–3506
Business Bay, Dubai, United Arab Emirates
CHY International is an independent property advisory business.
We do not provide legal, tax or regulated financial advice. Clients should obtain independent professional advice before making investment or property decisions.